At SUGOGO, we stand behind the quality and durability of our products. Every product purchased from our official store is backed by a limited warranty against manufacturing defects.
This warranty explains what is covered, how long the coverage lasts, how to request service, and what conditions are excluded.
A 1-Year Warranty covers the listed components for 1 year, a 2-Year Warranty covers them for 2 years, and a 3-Year Warranty covers them for 3 years from the original purchase date.
| Component | 1-Year Warranty | 2-Year Warranty | 3-Year Warranty |
|---|---|---|---|
| Frame | 1 year | 2 years | 3 years |
| Motor | 1 year | 2 years | 3 years |
| Controller and display | 1 year | 2 years | 3 years |
| Battery | 1 year | 2 years | 3 years |
| Charger | 1 year | 2 years | 3 years |
To submit a warranty claim, please contact us at sugogo.official@gmail.com. Please include your order number, product model, photos or videos of the issue, and a brief description of the problem.
Email sugogo.official@gmail.com.
Include your order number, product model, photos or videos, and issue description.
Our team reviews your claim and shares the next steps.
