30-Day SUGOGO Return Promise
At SUGOGO, we want every ride to feel right from the start. If your order is not the perfect fit, you may request a return within 30 days of delivery, as long as the item is unused, undamaged, and kept in its original condition.
Once your return arrives and passes our warehouse review, we will arrange the eligible refund promptly.
For full details, please see our Return & Exchange Policy.
1-Year Worry-Free Warranty
SUGOGO provides a 1-year limited warranty covering key electronic components, including the battery, motor, controller, display, and lights.
The mobility scooter frame is also covered for 1 year against eligible manufacturing defects.
24-Hour Free Cancellation
Changed your mind? You may cancel your order for free within 24 hours after purchase, as long as the order has not shipped. Once your order has been shipped, it can no longer be cancelled.